Helmet Replacement Policies

If you were involved in an unfortunate riding accident, it is strongly advised that you replace your helmet before your next ride. Materials used in riding helmets is designed to withstand single impact. Once an impact has occurred, your helmet is considered compromised and may not protect you as thoroughly in a secondary accident. Please keep in mind that the impact does not have to happen while riding. Dropping a helmet onto concrete or hard flooring can also damage the internal structures, even if there is not obvious external damage.

For your safety, Saddlers Row, along with all helmet manufacturers highly recommend replacing your helmet after every accident. Since a helmet can be an investment, the following manufacturers offer a replacement policy for helmets involved in a riding accident.

We hope you are ok, and thank you for wearing a helmet!




One K firmly believes that any helmet involved in a riding accident should be replaced and not worn again. One K handles accident returns directly. Please follow the link below for instructions on returning your damaged helmet and receiving a discounted replacement:




If your OVATION helmet is ever in an accident within the replacement period, return it to us for replacement at the costs listed below. PLEASE DO NOT RIDE IN THE HELMET AGAIN IF IT WAS INVOLVED IN AN ACCIDENT! RETURN IT FOR A REPLACEMENT.

The following replacement policy is in effect for Ovation Helmets purchased in the United States. English Riding Supply will replace your helmet involved in an accident for up to 3 years after purchase for a cost



Charles Owen will gladly replace any helmet involved in a horseback riding accident. The owner of the accident helmet needs to fill out an Accident Report Form. All helmets must be returned to the place of purchase after submitting the accident report form.

The replacement program is as follows: 
65% off of retail during the 1st year of ownership 
50% off of retail during the 2nd year of ownership 
20% off of retail during the 3rd year of ownership






The following information pertains to IRH helmets purchased in the United States. If your IRH helmet is ever in an accident within the replacement period, return it to IRH freight prepaid for a replacement. IRH will replace helmets involved in an accident for up to 3 years after purchase for a fee listed below:






Replacement policy for all/any style helmet involved in a horseback riding accident ONLY, must include the original receipt, must have been purchased within the last 12 months, and must include a descriptive letter of the accident signed and dated by the rider. The original helmet that was involved in the accident must be returned in order for a replacement to be issued.

Per GPA policy, only one accident replacement per new helmet purchased is allowed. No accident replacements will be allowed for a helmet originally purchased as an accident replacement. Replacement costs as of January 1st 2020 will be 50% of the value of the helmet being replaced plus a $25 shipping charge.





KASK believes in safety first, and will gladly replace any helmet involved in a horseback riding accident at a 20% discount up to 24 months from the purchase date. The owner must fill out a Crash Replacement Form and the original helmet must be sent back with the paperwork. KASK FAQ



Tipperary - Phoenix Performance Products - Manufacturer must be contacted directly regarding the replacement of the helmet. Tipperary will replace a helmet that has been damaged in an accident up to two years from the date of purchase for 50% of the price plus $5 shipping and handling. Helmets that have been damaged through misuse or dropping do not qualify. Find information on replacing your Tipperary helmet here.