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Saddle Trial Policies

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The professionals at Saddlers Row recognize your need to try the particular saddle you have chosen. We ask that you agree to the following when taking a saddle for trial:

You will have a 7 day trial period to evaluate the fit of the saddle.  If you are not satisfied with the fit of the saddle, you must contact the store within the 7 day trial period and ship the saddle back, via UPS Insured, or it is considered sold.

Please follow these directions during the saddle trial:

  • You may girth the saddle and ride.

  • Ensure that the billet guards, if any, cover the girth buckles.

  • Please do not oil or clean the saddle while on trial.

  • Keep the saddle covered and protected at all times. Please do not leave it in the barn or your vehicle.

Saddles returned with excessive wear are subject to usage surcharges. Excessive wear includes, but is not limited to rubs on the flaps, scratches in the leather, dings or cuts in the pommel or cantle.

Any saddle returned with excessive wear as determined by the management will automatically be assessed a minimum surcharge of 10% of the saddle value.  Decision of the management is final.

All consignment saddles taken on trial must be paid for in full by credit card or check.  Saddles returned that have met the above criteria will be credited in full by the original method of payment.  In the case of a saddle purchased with a check, ten business days must elapse before a refund check can be issued.


Please provide the information requested below and e-mail to saddlefitter@saddlersrow.com or print and fax it to 847-776-6574. Be sure to keep a copy for your records.

 

Name  _________________________________________

Phone Number  (home)___________________________  (Work) _______________________________

(cell)  ___________________________________


Comments/Notes:



By completing and faxing or mailing this form to us, you have agreed to the terms and conditions listed above. If you have any questions, please call us at 888-710-7171. Thank You!

 

 

 

trial-policy-consign-far.jpg

 

The professionals at Saddlers Row recognize your need to try the particular saddle you have chosen. We ask that you agree to the following when taking a saddle for trial:

You will have a 7 day trial period to evaluate the fit of the saddle.  If you are not satisfied with the fit of the saddle, you must return the saddle to the store within the 7 day trial period. Saddles not returned within the period stated on the  bottom of this form will be considered sold.

Please follow these directions during the saddle trial: 

  • You may girth the saddle and ride.

  • Ensure that the billet guards, if any, cover the girth buckles.

  • Please do not oil or clean the saddle while on trial.

  • Keep the saddle covered and protected at all times.  Please do not leave it in the barn or your vehicle.

Saddles returned with excessive wear are subject to usage surcharges.  Excessive wear includes, but is not limited to rubs on the flaps, scratches in the leather, dings or cuts in the pommel or cantle.

Any saddle returned with excessive wear as determined by the management will automatically be assessed a minimum surcharge of 10% of the saddle value.  Decision of the management is final.

All consignment saddles taken on trial must be paid for by credit card, cash or check.  Saddles returned that have met the above criteria will be credited in full by the original method of payment.  In the case of a saddle purchased with a check, ten business days must elapse before a refund check can be issued.

 

You will be given a copy of this agreement for your records.  

 

Sales Associate:  _______________________

Date of Purchase:  __________________

Date to be returned by: _________________

Name  _________________________________________

Phone Number  (home)___________________________  (Work) _______________________________

(cell)  ___________________________________      email: ______________________________________

Comments/Notes:



By signing below, you have agreed to the terms and conditions listed above.  Thank You!!

 

Name: ______________________________________________    Date: _____________

 

 

trial-policy-new-local-v2.jpg

 

The professionals at Saddlers Row recognize your need to try the particular saddle you have chosen. We ask that you agree to the following when taking a saddle for trial:

You will have a 3 day trial period to evaluate the fit of the saddle.  If you are satisfied with the fit, we welcome you to bring the saddle in for complementary conditioning.  If you are not satisfied with the fit of the saddle, you must return the saddle to the store within the 3 day trial period, or it is considered sold. Please follow these directives during the saddle trial:

  • You may girth the saddle and ride very lightly. Please limit your ride to a maximum of 10 minutes.
  • Wrap your stirrup leathers in a soft material, such as tube socks, saran wrap or nylon knee-hi’s. Please do not use Vetwrap or any other abrasive material.

  • Wear short riding boots.  Please do not wear chaps, half-chaps or tall boots.  

  • Ensure the billet guards cover the girth buckles. Please do not put the leathers through the keepers and use the soft material (above) to contain them.

  • Please do not oil or clean the saddle.

  • Keep the saddle covered and protected at all times. Please do not leave it in the barn or your vehicle.

Saddles returned with excessive wear are subject to usage surcharges.  Excessive wear is defined as no longer looking new, including, but not limited to rubs on the flaps, scratches in the leather, dings or cuts in the pommel or cantle.

Any saddle returned with excessive wear as determined by the management will automatically be assessed a minimum surcharge of 10% of the saddle value.  Decision of the management is final.

All new/demo saddles must be paid for in full by credit card or check.  Saddles returned that have met the above criteria will be credited in full by the original method of payment.  In the case of a saddle purchased with a check, ten business days must elapse before a refund check can be issued.

 

You will be given a copy of this agreement for your records.  

 

Sales Associate:  ________________________________

Date of Purchase:  ______________________________

Date to be returned by: __________________________

Name  _________________________________________

Phone Number  (home)______________________________________  (Work) ____________________________________

(cell)  __________________________________________       email: ______________________________________________

Comments/Notes:



By signing below, you have agreed to the terms and conditions listed above.  Thank You!!

 

Name: ___________________________________________________________    Date: _____________________

 

 

trial-policy-new-far-v2.jpg

 

The professionals at Saddlers Row recognize your need to try the particular saddle you have chosen. We ask that you agree to the following when taking a saddle for trial:

You will have a 7 day trial period to evaluate the fit of the saddle.  If you are satisfied with the fit, we welcome you to bring the saddle in for complementary conditioning.  If you are not satisfied with the fit of the saddle, you must contact the store within the 7 day trial period and ship the saddle back. Please follow these directives during the saddle trial:

  • You may girth the saddle and ride very lightly.  Please limit your ride to a maximum of 10 minutes.

  • Wrap your stirrup leathers in a soft material, such as tube socks, saran wrap or nylon knee-hi’s. Please do not use Vetwrap or any other abrasive material.

  • Wear short riding boots. Please do not wear chaps, half-chaps or tall boots.  

  • Ensure the billet guards cover the girth buckles. Please do not put the leathers through the keepers and use the soft material (above) to contain them.

  • Please do not oil or clean the saddle.

  • Keep the saddle covered and protected at all times. Please do not leave it in the barn or your vehicle. 

Saddles returned with excessive wear are subject to usage surcharges.  Excessive wear is defined as no longer looking new, including, but not limited to rubs on the flaps, scratches in the leather, dings or cuts in the pommel or cantle.

Any saddle returned with excessive wear as determined by the management will automatically be assessed a minimum surcharge of 10% of the saddle value.  Decision of the management is final.

All new/demo saddles must be paid for in full by credit card or check.  Saddles returned that have met the above criteria will be credited in full by the original method of payment.  In the case of a saddle purchased with a check, ten business days must elapse before a refund check can be issued.

 

Please provide the information requested below and e-mail to saddlers@rcn.com or print and fax it to 847-776-6574.  Be sure to keep a copy for your records.

 

Name _________________________________________

Phone Number (home) _________________ (Work) ________________ (cell) ________________

 

Comments/Notes:



By completing and faxing or mailing this form to us, you have agreed to the terms and conditions listed above.  If you have any questions, please call us at 888/710-7171. Thank You!