We collect customer information through our web site and retail stores. We use this information to process orders, enhance your shopping experience, and communicate with you about our products, services, and promotions. Please be assured that we will not sell any customer information to outside parties under any circumstances.
How do we use your information?
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.
Third party links
In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).
Changes to our policy
Questions and feedback
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.
Online Policy Only
If at any time you would like us to delete any of your personal information on file, please contact us by email at CustomerService@saddlersrow.com or by phone at (888) 710-7171. Please be sure to include your full name and email address in any email requests.